Are you a surveyor?
Please call us on 0161 676 5164 or contact us
We are your one-stop Sales Management, Customer Service, and Lead Generation Partner.
Are you an independent surveyor or thinking of taking the leap into self-employment and need help handling all the back-office duties? In that case, we can help you alleviate your workload.
Our goal is to give you a hassle-free work-life balance, with a full diary of confirmed surveys and happy clients.
We have built our business based on exceptional and personable service.
We strongly believe customer service should always be at the top of the business agenda. We ensure your customers have a pleasant experience with us, and we ask our partners to have the same passion for their customers' experience.
We will only partner with companies that fit our core values to provide excellent service from start to finish.
What we do:
- A full-time outsourced sales advisor for your clients, available to answer all your customer enquiries by phone or email, Monday - Friday, 9 am - 5:30 pm.
- Yellow Rose Consultants will purchase a contact number in your chosen area code for your business enquiry line.
- All calls and email correspondence will be white-labeled, ensuring we promote your brand.
- We handle all your leads and enquiries from our self-generated leads and other lead sources, including comparison websites, your business website & social media.
- We can introduce you to other tried and tested lead sources, depending on the number of bookings your business requires.
- Our customer management system will provide an automated and integrated customer journey for each client, which we can monitor to optimise sales opportunities.
- We will set up automations for each lead source; the client data is then automatically input into specified fields within our system; this then triggers a tailored quotation to the client, which ensures your client has had a tailored quote from your company within seconds of making their enquiry.
- We have an automated text service to provide a different communication method for your clients.
- We obtain e-signed terms of engagement from your clients.
- We arrange the survey bookings with the agents or vendors.
- We are affiliated with agents & mortgage brokers so that we can promote and network your business.
- Weekly reporting on leads, so you know exactly where your clients are up to, how you are performing, and what patterns are emerging to enable intelligent adjustments.
The benefits:
- You can choose what elements of your business you want to focus on.
- More cost-effective than hiring full-time sales staff.
- You have the time to concentrate on your surveys and reporting without having to deal with any phone calls or customer enquiries.
- We only get paid for what we sell.
- You can have well-needed time off, knowing your clients are being looked after while you're gone.
- Peace of mind in knowing we have the knowledge to provide each client with the correct information.
- Having a teammate, you can rely on in what can be a lonely world of self-employment.
The cost:
- For our complete sales management package, we take an agreed percentage of each successful sale by Yellow Rose Consultants.
- For a more bespoke service, this will be priced individually, depending on what elements of the business you would like us to help with.
Reviews
Mr Sam Costigan MCIOB Chartered Builder
I have been working with Yellow Rose Sales now since September 2021. I first enlisted Jo’s help when I made the leap from running my business part-time to a full-time endeavour, I was struggling to find time to balance my time on-site and pre-survey checklist with the ongoing anxiety that I needed to ensure I was lining up work for the coming weeks. Jo’s help has been invaluable. My phone no longer rings, which leaves me to focus on the physical survey, Jo handles the rest! And when I say that she handles the rest, I mean it! My work-life balance has gone through the roof, productivity has increased tenfold, and the work is just an anxiety-free, constant stream of income. Jo understands the industry very well, the survey products which my company sells, and my personal calendar requirements. Since starting my business, it can sometimes be a lonely venture as I’m used to having colleagues in a busy office environment however working with Jo is not just like having a colleague, Jo is a friend; a friend that makes your life 10x easier, and constantly makes you money.
Mr Sam Costigan MCIOB Chartered Builder | Managing Director My Property Surveyors
Lewis Atkin
I have worked with Yellow Rose consulting for over a year whilst providing contract work to a business acquaintance. Their proactive approach to sales as well as their customer service and sale conversion rates made them stand out from other sales consultants I have worked with in the past. So much so that we have just appointed Yellow Rose to take on the role as our primary sales consultant for our residential survey and valuation practice.
Their ability to adapt and their flexible approach made them the ideal sales partner and I would highly recommend their services.
Lewis Atkin
Atkin Hallam Surveyors Ltd
Sean Drysdale
I am pleased to recommend Yellow Rose as a Sales consultancy. Yellow Rose has consistently held our Clients satisfaction as a key consideration over the last year and has helped product understanding in a complex industry whilst meeting strict requirements of governing bodies in our field the Royal Institute of Chartered Surveyors (RICS) and Chartered Association of Building Engineers (CABE). They have always been a responsible and dependable sales representative. I believe they are a logical choice to take onboard when looking to increase sales numbers whilst maintaining standards.
When we appointed Yellow Rose they firstly learned our product line, our clients requirements and and how best to communicate this, they have earned the respect of our internal staff and Surveyors through hard work and successful sales. It is my belief that Yellow Rose will be a highly effective sales management company should you choose to utilise their skills and services. Joanne The Director has tremendous energy, is always enthusiastic and has some new and innovative ideas that I believe will serve any company well. Joanne is highly approachable and I am confident she will communicate company sales expectations clearly to the staff and be there to help meet them.
Sean Drysdale, BSc (Hons), CBuildE, MCABE, ASSOCRICS
Technical Manager, S & D Surveyors Ltd
